Cita APA (7th ed.)

HAYES JOHN. (2002). THEORY AND PRACTICE OF CHANGE MANAGEMENT. PALGRAVE.

Cita Chicago (17th ed.)

HAYES JOHN. THEORY AND PRACTICE OF CHANGE MANAGEMENT. NEW YORK: PALGRAVE, 2002.

Cita MLA (9th ed.)

HAYES JOHN. THEORY AND PRACTICE OF CHANGE MANAGEMENT. PALGRAVE, 2002.