Cita APA (7a ed.)

HAYES JOHN. (2002). THEORY AND PRACTICE OF CHANGE MANAGEMENT. PALGRAVE.

Cita Chicago Style (17a ed.)

HAYES JOHN. THEORY AND PRACTICE OF CHANGE MANAGEMENT. NEW YORK: PALGRAVE, 2002.

Cita MLA (9a ed.)

HAYES JOHN. THEORY AND PRACTICE OF CHANGE MANAGEMENT. PALGRAVE, 2002.