Style de citation APA (7e éd.)

BARWISE PATRICK. (2004). SIMPLY BETTER: WINNING AND KEEPING CUSTOMERS ? MATTERS MOST. HARPER COLLINS PUBLISHERS.

Style de citation Chicago (17e éd.)

BARWISE PATRICK. SIMPLY BETTER: WINNING AND KEEPING CUSTOMERS ? MATTERS MOST. BOSTON: HARPER COLLINS PUBLISHERS, 2004.

Style de citation MLA (9e éd.)

BARWISE PATRICK. SIMPLY BETTER: WINNING AND KEEPING CUSTOMERS ? MATTERS MOST. HARPER COLLINS PUBLISHERS, 2004.

Attention : ces citations peuvent ne pas être correctes à 100%.