APA citiranje

BARWISE PATRICK. (2004). SIMPLY BETTER: WINNING AND KEEPING CUSTOMERS ? MATTERS MOST. HARPER COLLINS PUBLISHERS.

Chicago Style (17th ed.) Citation

BARWISE PATRICK. SIMPLY BETTER: WINNING AND KEEPING CUSTOMERS ? MATTERS MOST. BOSTON: HARPER COLLINS PUBLISHERS, 2004.

MLA citiranje

BARWISE PATRICK. SIMPLY BETTER: WINNING AND KEEPING CUSTOMERS ? MATTERS MOST. HARPER COLLINS PUBLISHERS, 2004.