NIVEN PAUL R. (2002). BALANCED SCORECARD STEP BY STEP. JOHN WILEY AND SONS.
Cita Chicago Style (17a ed.)NIVEN PAUL R. BALANCED SCORECARD STEP BY STEP. NEW YORK: JOHN WILEY AND SONS, 2002.
Cita MLA (9a ed.)NIVEN PAUL R. BALANCED SCORECARD STEP BY STEP. JOHN WILEY AND SONS, 2002.
Precaución: Estas citas no son 100% exactas.