Cita APA (7th ed.)

MURPHY HERTA A. (1980). EFFECTIVE BUSINESS COMMUNICATION (3RD.). TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.

Cita Chicago (17th ed.)

MURPHY HERTA A. EFFECTIVE BUSINESS COMMUNICATION. 3RD. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1980.

Cita MLA (9th ed.)

MURPHY HERTA A. EFFECTIVE BUSINESS COMMUNICATION. 3RD. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1980.