Cita APA (7th ed.)

LAL GEN H. (1990). TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL.

Cita Chicago (17th ed.)

LAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW DELHI: NEW AGE INTERNATIONAL, 1990.

Cita MLA (9th ed.)

LAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL, 1990.