LAL GEN H. (1990). TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL.
Lua i Stíl Chicago (17ú heag.)LAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW DELHI: NEW AGE INTERNATIONAL, 1990.
Lua MLA (9ú heag.)LAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL, 1990.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.