LAL GEN H. (1990). TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रLAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW DELHI: NEW AGE INTERNATIONAL, 1990.
एमएलए (9वां संस्करण) प्रशस्ति पत्रLAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL, 1990.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.