LAL GEN H. (1990). TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL.
Chicago (17e ed.) BronvermeldingLAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW DELHI: NEW AGE INTERNATIONAL, 1990.
MLA (9e ed.) BronvermeldingLAL GEN H. TOTAL QUALITY MANAGEMENT: A PRACTICAL APPROACH. NEW AGE INTERNATIONAL, 1990.
Let op: Deze citaties zijn niet altijd 100% accuraat.