MUKHERJEE P.N. (2006). TOTAL QUALITY MANAGEMENT. PRENTICE HALL OF INDIA.
Cita Chicago (17th ed.)MUKHERJEE P.N. TOTAL QUALITY MANAGEMENT. NEW DELHI: PRENTICE HALL OF INDIA, 2006.
Cita MLA (9th ed.)MUKHERJEE P.N. TOTAL QUALITY MANAGEMENT. PRENTICE HALL OF INDIA, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.