Lovelock Christ. (2010). Services Marketing: People,Technology,Strategy (6th.). Pearson.
Chicago Style aipamenaLovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Chennai: Pearson, 2010.
MLA aipamenaLovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Pearson, 2010.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.