Lovelock Christ. (2010). Services Marketing: People,Technology,Strategy (6th.). Pearson.
Style de citation Chicago (17e éd.)Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Chennai: Pearson, 2010.
Style de citation MLA (9e éd.)Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Pearson, 2010.
Attention : ces citations peuvent ne pas être correctes à 100%.