Lovelock Christ. (2010). Services Marketing: People,Technology,Strategy (6th.). Pearson.
Citazione stile Chigago Style (17a edizione)Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Chennai: Pearson, 2010.
Citatione MLA (9a ed.)Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Pearson, 2010.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.