Lovelock Christ. (2010). Services Marketing: People,Technology,Strategy (6th.). Pearson.
Chicagoスタイル(17版)引用形式Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Chennai: Pearson, 2010.
MLA(9版)引用形式Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Pearson, 2010.
警告: この引用は必ずしも正確ではありません.