Lovelock Christ. (2010). Services Marketing: People,Technology,Strategy (6th.). Pearson.
Chicago (17e ed.) BronvermeldingLovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Chennai: Pearson, 2010.
MLA (9e ed.) BronvermeldingLovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Pearson, 2010.
Let op: Deze citaties zijn niet altijd 100% accuraat.