Lovelock Christ. (2010). Services Marketing: People,Technology,Strategy (6th.). Pearson.
Chicago-referens (17:e uppl.)Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Chennai: Pearson, 2010.
MLA-referens (9:e uppl.)Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Pearson, 2010.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.