Lovelock Christ. (2010). Services Marketing: People,Technology,Strategy (6th.). Pearson.
芝加哥风格引文Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Chennai: Pearson, 2010.
MLA引文Lovelock Christ. Services Marketing: People,Technology,Strategy. 6th. Pearson, 2010.
警告：这些引文格式不一定是100％准确.