Cita APA (7th ed.)

LOVELOCK CHRISTOPHER H. (2005). SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY (5TH.). PEARSON EDUCATION.

Cita Chicago (17th ed.)

LOVELOCK CHRISTOPHER H. SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY. 5TH. DELHI: PEARSON EDUCATION, 2005.

Cita MLA (9th ed.)

LOVELOCK CHRISTOPHER H. SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY. 5TH. PEARSON EDUCATION, 2005.