LOVELOCK CHRISTOPHER H. (2005). SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY (5TH.). PEARSON EDUCATION.
Chicago Style aipamenaLOVELOCK CHRISTOPHER H. SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY. 5TH. DELHI: PEARSON EDUCATION, 2005.
MLA aipamenaLOVELOCK CHRISTOPHER H. SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY. 5TH. PEARSON EDUCATION, 2005.
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