LOVELOCK CHRISTOPHER H. (2005). SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY (5TH.). PEARSON EDUCATION.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रLOVELOCK CHRISTOPHER H. SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY. 5TH. DELHI: PEARSON EDUCATION, 2005.
एमएलए (9वां संस्करण) प्रशस्ति पत्रLOVELOCK CHRISTOPHER H. SERVICES MARKETING: PEOPLE TECHNOLOGH STRATEGY. 5TH. PEARSON EDUCATION, 2005.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.