APA引文

KESSLER SHEILA. (1996). MEASURING AND MANAGING CUSTOMER SATISFACTION GOING FOR THE GOLD. A H WHEELER & CO.

Chicago Style (17th ed.) Citation

KESSLER SHEILA. MEASURING AND MANAGING CUSTOMER SATISFACTION GOING FOR THE GOLD. ALLAHABAD: A H WHEELER & CO, 1996.

MLA引文

KESSLER SHEILA. MEASURING AND MANAGING CUSTOMER SATISFACTION GOING FOR THE GOLD. A H WHEELER & CO, 1996.

警告：這些引文格式不一定是100％准確.