Cita APA (7th ed.)

Heizer, J. (2009). Operations Management (12th.). Pearson.

Cita Chicago (17th ed.)

Heizer, Jay. Operations Management. 12th. New Delhi: Pearson, 2009.

Cita MLA (9th ed.)

Heizer, Jay. Operations Management. 12th. Pearson, 2009.