Cita APA (7a ed.)

MANDAL S K. (2005). TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. VIKAS PUBLISHING HOUSE PVT. LTD.

Cita Chicago Style (17a ed.)

MANDAL S K. TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. NEW DELHI: VIKAS PUBLISHING HOUSE PVT. LTD, 2005.

Cita MLA (9a ed.)

MANDAL S K. TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. VIKAS PUBLISHING HOUSE PVT. LTD, 2005.