MANDAL S K. (2005). TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. VIKAS PUBLISHING HOUSE PVT. LTD.
Čikaški stil citiranja (17. izdanje)MANDAL S K. TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. NEW DELHI: VIKAS PUBLISHING HOUSE PVT. LTD, 2005.
MLA način citiranja (9. izdanje)MANDAL S K. TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. VIKAS PUBLISHING HOUSE PVT. LTD, 2005.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.