MANDAL S K. (2005). TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. VIKAS PUBLISHING HOUSE PVT. LTD.
Chicago Style (17. basım) AtıfMANDAL S K. TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. NEW DELHI: VIKAS PUBLISHING HOUSE PVT. LTD, 2005.
MLA (9th ed.) AtıfMANDAL S K. TOTAL QUALITY MANAGEMENT: PRINCIPLES AND PRACTICE. VIKAS PUBLISHING HOUSE PVT. LTD, 2005.
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