Zeithaml, V. A. B. (2013). Services Marketing (6th.). McGraw Hill.
Chicago Style (17th ed.) CitationZeithaml, Valarie A; Bitner. Services Marketing. 6th. New Delhi: McGraw Hill, 2013.
MLA引文Zeithaml, Valarie A; Bitner. Services Marketing. 6th. McGraw Hill, 2013.
警告:這些引文格式不一定是100%准確.