Lovelock, C. (2006). Services Marketing. Wharton School Publishing.
Chicago-referens (17:e uppl.)Lovelock, Christopher. Services Marketing. Singapore: Wharton School Publishing, 2006.
MLA-referens (9:e uppl.)Lovelock, Christopher. Services Marketing. Wharton School Publishing, 2006.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.