Cita APA (7a ed.)

Lovelock, C. (2010). Services Marketing (2nd ed.). PHI Learning Pvt Ltd.

Cita Chicago Style (17a ed.)

Lovelock, Christopher. Services Marketing. 2nd ed. New Delhi: PHI Learning Pvt Ltd, 2010.

Cita MLA (9a ed.)

Lovelock, Christopher. Services Marketing. 2nd ed. PHI Learning Pvt Ltd, 2010.