Lovelock, C. (2010). Services Marketing (2nd ed.). PHI Learning Pvt Ltd.
Style de citation Chicago (17e éd.)Lovelock, Christopher. Services Marketing. 2nd ed. New Delhi: PHI Learning Pvt Ltd, 2010.
Style de citation MLA (9e éd.)Lovelock, Christopher. Services Marketing. 2nd ed. PHI Learning Pvt Ltd, 2010.
Attention : ces citations peuvent ne pas être correctes à 100%.