Lovelock, C. (2010). Services Marketing (2nd ed.). PHI Learning Pvt Ltd.
Chicago (17e ed.) BronvermeldingLovelock, Christopher. Services Marketing. 2nd ed. New Delhi: PHI Learning Pvt Ltd, 2010.
MLA (9e ed.) BronvermeldingLovelock, Christopher. Services Marketing. 2nd ed. PHI Learning Pvt Ltd, 2010.
Let op: Deze citaties zijn niet altijd 100% accuraat.