GRYNA FRANK M. (2002). JURAN'S QUALITY PLANNING AND ANALYSIS (5TH.). TATA MCGRAW-HILL.
Cita Chicago (17th ed.)GRYNA FRANK M. JURAN'S QUALITY PLANNING AND ANALYSIS. 5TH. NEW DELHI: TATA MCGRAW-HILL, 2002.
Cita MLA (9th ed.)GRYNA FRANK M. JURAN'S QUALITY PLANNING AND ANALYSIS. 5TH. TATA MCGRAW-HILL, 2002.
Atenció: Aquestes cites poden no estar 100% correctes.