COOK SARAH. (1997). CUSTOMER CARE (2ND.). KOGAN PAGE.
Chicago Style (17th ed.) CitationCOOK SARAH. CUSTOMER CARE. 2ND. LONDON: KOGAN PAGE, 1997.
MLA (9th ed.) CitationCOOK SARAH. CUSTOMER CARE. 2ND. KOGAN PAGE, 1997.
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