APA ציטוט

COOK SARAH. (1997). CUSTOMER CARE (2ND.). KOGAN PAGE.

Chicago Style (17th ed.) Citation

COOK SARAH. CUSTOMER CARE. 2ND. LONDON: KOGAN PAGE, 1997.

ציטוט MLA

COOK SARAH. CUSTOMER CARE. 2ND. KOGAN PAGE, 1997.