APA引文

COOK SARAH. (1997). CUSTOMER CARE (2ND.). KOGAN PAGE.

芝加哥风格引文

COOK SARAH. CUSTOMER CARE. 2ND. LONDON: KOGAN PAGE, 1997.

MLA引文

COOK SARAH. CUSTOMER CARE. 2ND. KOGAN PAGE, 1997.

警告：这些引文格式不一定是100％准确.