Lovelock, C. (2006). Services Marketing (4th.). Pearson.
Čikaški stil citiranja (17. izdanje)Lovelock, Christopher. Services Marketing. 4th. New Delhi: Pearson, 2006.
MLA način citiranja (9. izdanje)Lovelock, Christopher. Services Marketing. 4th. Pearson, 2006.
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