APA-referens (7:e uppl.)

Lovelock, C. (2006). Services Marketing (4th.). Pearson.

Chicago-referens (17:e uppl.)

Lovelock, Christopher. Services Marketing. 4th. New Delhi: Pearson, 2006.

MLA-referens (9:e uppl.)

Lovelock, Christopher. Services Marketing. 4th. Pearson, 2006.