MITTAL R K. (1999). HANDBOOK OF EFFECTIVE QUALITY MANAGEMENT. RAJAT PUBLICATIONS.
Cita Chicago (17th ed.)MITTAL R K. HANDBOOK OF EFFECTIVE QUALITY MANAGEMENT. NEW DELHI: RAJAT PUBLICATIONS, 1999.
Cita MLA (9th ed.)MITTAL R K. HANDBOOK OF EFFECTIVE QUALITY MANAGEMENT. RAJAT PUBLICATIONS, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.