DELIVERING QUALITY SERVICE:BALANCING CUSTOMER PERCEPTIONS AND EXPECTIONS

-д хадгалсан:

Номзүйн дэлгэрэнгүй
Үндсэн зохиолч:	ZEITHAML VALARIE A
Формат:	Ном
Хэвлэсэн:	NEW YORK FREE PRESS 1990
Нөхцлүүд:	GENERAL MANAGEMENT
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!

Ижил төстэй зүйлс

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