Cita APA (7th ed.)

Apte, G. (2004). Services Marketing. John Wiley & Sons.

Cita Chicago (17th ed.)

Apte, Govind. Services Marketing. New Jersey: John Wiley & Sons, 2004.

Cita MLA (9th ed.)

Apte, Govind. Services Marketing. John Wiley & Sons, 2004.