APA引文

BAKER RONALD J. (2006). MEASURE WHAT MATTERS TO CUSTOMERS: USING KEY PREDICTIVE INDICATORS. JOHN WILEY & SONS, INC.

芝加哥风格引文

BAKER RONALD J. MEASURE WHAT MATTERS TO CUSTOMERS: USING KEY PREDICTIVE INDICATORS. NEW YORK: JOHN WILEY & SONS, INC, 2006.

MLA引文

BAKER RONALD J. MEASURE WHAT MATTERS TO CUSTOMERS: USING KEY PREDICTIVE INDICATORS. JOHN WILEY & SONS, INC, 2006.

警告：这些引文格式不一定是100％准确.