HUGHES ARTHUR M. (2000). STRATEGIC DATABASE MARKETING (2ND.). MCGRAW-HILL.
Cita Chicago (17th ed.)HUGHES ARTHUR M. STRATEGIC DATABASE MARKETING. 2ND. NEW YORK: MCGRAW-HILL, 2000.
Cita MLA (9th ed.)HUGHES ARTHUR M. STRATEGIC DATABASE MARKETING. 2ND. MCGRAW-HILL, 2000.
Atenció: Aquestes cites poden no estar 100% correctes.