PRODUCTIVITY AND SERVICE QUALITY
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| Format: | Book |
| Published: |
NEW YORK
PRENTICE -HALL INTERNATIONAL; INC.
1996
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| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a HAN FLORA | ||
| 250 | |||
| 020 | |||
| 650 | |a , | ||
| 942 | |c BK | ||
| 245 | |a PRODUCTIVITY AND SERVICE QUALITY | ||
| 260 | |c 1996 |b PRENTICE -HALL INTERNATIONAL; INC. |a NEW YORK | ||
| 082 | |a 658.314 | ||
| 300 | |a XI,186 | ||
| 999 | |c 249669 |d 249669 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_314000000000000 |7 0 |9 338642 |a 00004532 |b 00004532 |d 1998-11-02 |l 0 |o 658.314 |p 019473 |r 2017-09-07 |v 550.00 |w 2017-09-07 |y BK | ||