COOK SARAH. (2000). CUSTOMER CARE: HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS (3RD.). KOGAN PAGE.
Chicago Style (17th ed.) CitationCOOK SARAH. CUSTOMER CARE: HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS. 3RD. LONDON: KOGAN PAGE, 2000.
MLA (9th ed.) CitationCOOK SARAH. CUSTOMER CARE: HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS. 3RD. KOGAN PAGE, 2000.
Warning: These citations may not always be 100% accurate.