APA ציטוט

COOK SARAH. (2000). CUSTOMER CARE: HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS (3RD.). KOGAN PAGE.

Chicago Style (17th ed.) Citation

COOK SARAH. CUSTOMER CARE: HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS. 3RD. LONDON: KOGAN PAGE, 2000.

ציטוט MLA

COOK SARAH. CUSTOMER CARE: HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS. 3RD. KOGAN PAGE, 2000.