GORDON JACK. (2003). PFEIFFER BOOK OF SUCCESSFUL CONFLICT MANAGEMENT TOOLS. PFEIFFER.
Style de citation Chicago (17e éd.)GORDON JACK. PFEIFFER BOOK OF SUCCESSFUL CONFLICT MANAGEMENT TOOLS. SAN FRANCISO: PFEIFFER, 2003.
Style de citation MLA (9e éd.)GORDON JACK. PFEIFFER BOOK OF SUCCESSFUL CONFLICT MANAGEMENT TOOLS. PFEIFFER, 2003.
Attention : ces citations peuvent ne pas être correctes à 100%.