APA (7e ed.) Bronvermelding

BUCKNER LEORY M. (1978). CUSTOMER SERVICES. MCGRAW-HILL.

Chicago (17e ed.) Bronvermelding

BUCKNER LEORY M. CUSTOMER SERVICES. NEW YORK: MCGRAW-HILL, 1978.

MLA (9e ed.) Bronvermelding

BUCKNER LEORY M. CUSTOMER SERVICES. MCGRAW-HILL, 1978.