CUSTOMER SERVICES

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	BUCKNER LEORY M
Formatua:	Liburua
Argitaratua:	NEW YORK MCGRAW-HILL 1978
Gaiak:	MARKETING MANAGEMENT
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Customer service secrets
nork: Economy, Peter
Argitaratua: (2004)

Customer-driven services management
nork: Balachandran, S.
Argitaratua: (1999)

Marketing, sales and customer service
nork: Russell-Jones, Neil
Argitaratua: (2009)

CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE
nork: WALKER DENIS
Argitaratua: (1994)

Customer driven services management
nork: Balachandran,S
Argitaratua: (2004)

MANAGING CUSTOMER VALUE:CREATING QUALITY & SERVICE THAT CUSTOMER CAN SEE
nork: GALE BRADLEY T
Argitaratua: (1994)

SEEKING CUSTOMERS
nork: SHAPIRO BENSON P
Argitaratua: (1993)

CREATING CUSTOMERS
nork: BANGS DAVID H
Argitaratua: (1993)

Service management and marketing : customer management in service competition
nork: Gronroos, C
Argitaratua: (2007)

Services Marketing
nork: Apte Govind
Argitaratua: (2014)

SERVICES MARKETING
nork: JHA S M
Argitaratua: (1994)

Researching Customer Satisfaction and Loyalty
nork: Szwarc, Paul
Argitaratua: (2006)

Services Marketing
nork: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Argitaratua: (2011)

Services Marketing
nork: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Argitaratua: (2013)

Services Marketing
nork: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Argitaratua: (2013)

Services Marketing
nork: Nargundkar, Rajendra
Argitaratua: (2006)

Services Marketing
nork: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Argitaratua: (2011)

Services Marketing
nork: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Argitaratua: (2011)

Services Marketing
nork: Zeithaml, Valarie A; Bitner, Mary Jo
Argitaratua: (2003)

Services Marketing
nork: Zeithaml, Valarie A
Argitaratua: (2006)

Services Marketing
nork: Apte, Govind
Argitaratua: (2004)

Customer Centricity
nork: Fader Peter
Argitaratua: (2012)

KEEPING CUSTOMERS
nork: SVIOKLA JOHN J
Argitaratua: (1993)

Services marketing : integrating customer focus across the firm
nork: Zeithaml, Valarie A
Argitaratua: (2018)

Services marketing : integrating customer focus across the firm
nork: Zeithaml, Valarie A.
Argitaratua: (2007)

Services Marketing
nork: Verma Harsh V.
Argitaratua: (2012)

Services
nork: Jauhari Vinnie
Argitaratua: (2010)

Services Marketing
nork: Zeithaml Valari A
Argitaratua: (2011)

Services Marketing
nork: Zeithaml Valari
Argitaratua: (2008)

MARKETING OF SERVICES
nork: COWELL DONALD
Argitaratua: (1984)

Meeting Customer Needs
nork: Smith, Ian
Argitaratua: (2003)

EXCISE & CUSTOMS CASE REFERENCER
nork: JAIN RAJ K
Argitaratua: (1993)

The customer-centered enterprise
nork: Thompson, Harvey
Argitaratua: (2003)

Measuring customer satisfaction
nork: Gerson, Richard
Argitaratua: (2004)

Customer care excellence
nork: Cook, Sara
Argitaratua: (2004)

Services Marketing
nork: Lovelock, Christopher
Argitaratua: (2006)

CUSTOMS TARIFF OF INDIA 1994-95
nork: JAIN RAJ K
Argitaratua: (1994)

Managing Customers as Investments
nork: Gupta, Sunil
Argitaratua: (2005)

BRINGING INNOVATION TO MARKET HOW TO BREAK CORPORATE AND CUSTOMERS BARRIERS
nork: SHETH JAGDISH N
Argitaratua: (1987)

Return on Customer
nork: Peppers. Don ; Rogers, Martha
Argitaratua: (2005)