CUSTOMER SERVICES

-д хадгалсан:

Номзүйн дэлгэрэнгүй
Үндсэн зохиолч:	BUCKNER LEORY M
Формат:	Ном
Хэвлэсэн:	NEW YORK MCGRAW-HILL 1978
Нөхцлүүд:	MARKETING MANAGEMENT
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!

Ижил төстэй зүйлс

Customer service secrets
-н: Economy, Peter
Хэвлэсэн: (2004)

Customer-driven services management
-н: Balachandran, S.
Хэвлэсэн: (1999)

Marketing, sales and customer service
-н: Russell-Jones, Neil
Хэвлэсэн: (2009)

CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE
-н: WALKER DENIS
Хэвлэсэн: (1994)

Customer driven services management
-н: Balachandran,S
Хэвлэсэн: (2004)

MANAGING CUSTOMER VALUE:CREATING QUALITY & SERVICE THAT CUSTOMER CAN SEE
-н: GALE BRADLEY T
Хэвлэсэн: (1994)

SEEKING CUSTOMERS
-н: SHAPIRO BENSON P
Хэвлэсэн: (1993)

CREATING CUSTOMERS
-н: BANGS DAVID H
Хэвлэсэн: (1993)

Service management and marketing : customer management in service competition
-н: Gronroos, C
Хэвлэсэн: (2007)

Services Marketing
-н: Apte Govind
Хэвлэсэн: (2014)

SERVICES MARKETING
-н: JHA S M
Хэвлэсэн: (1994)

Researching Customer Satisfaction and Loyalty
-н: Szwarc, Paul
Хэвлэсэн: (2006)

Services Marketing
-н: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Хэвлэсэн: (2011)

Services Marketing
-н: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Хэвлэсэн: (2013)

Services Marketing
-н: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Хэвлэсэн: (2013)

Services Marketing
-н: Nargundkar, Rajendra
Хэвлэсэн: (2006)

Services Marketing
-н: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Хэвлэсэн: (2011)

Services Marketing
-н: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Хэвлэсэн: (2011)

Services Marketing
-н: Zeithaml, Valarie A; Bitner, Mary Jo
Хэвлэсэн: (2003)

Services Marketing
-н: Zeithaml, Valarie A
Хэвлэсэн: (2006)

Services Marketing
-н: Apte, Govind
Хэвлэсэн: (2004)

Customer Centricity
-н: Fader Peter
Хэвлэсэн: (2012)

KEEPING CUSTOMERS
-н: SVIOKLA JOHN J
Хэвлэсэн: (1993)

Services marketing : integrating customer focus across the firm
-н: Zeithaml, Valarie A
Хэвлэсэн: (2018)

Services marketing : integrating customer focus across the firm
-н: Zeithaml, Valarie A.
Хэвлэсэн: (2007)

Services Marketing
-н: Verma Harsh V.
Хэвлэсэн: (2012)

Services
-н: Jauhari Vinnie
Хэвлэсэн: (2010)

Services Marketing
-н: Zeithaml Valari A
Хэвлэсэн: (2011)

Services Marketing
-н: Zeithaml Valari
Хэвлэсэн: (2008)

MARKETING OF SERVICES
-н: COWELL DONALD
Хэвлэсэн: (1984)

Meeting Customer Needs
-н: Smith, Ian
Хэвлэсэн: (2003)

EXCISE & CUSTOMS CASE REFERENCER
-н: JAIN RAJ K
Хэвлэсэн: (1993)

The customer-centered enterprise
-н: Thompson, Harvey
Хэвлэсэн: (2003)

Measuring customer satisfaction
-н: Gerson, Richard
Хэвлэсэн: (2004)

Customer care excellence
-н: Cook, Sara
Хэвлэсэн: (2004)

Services Marketing
-н: Lovelock, Christopher
Хэвлэсэн: (2006)

CUSTOMS TARIFF OF INDIA 1994-95
-н: JAIN RAJ K
Хэвлэсэн: (1994)

Managing Customers as Investments
-н: Gupta, Sunil
Хэвлэсэн: (2005)

BRINGING INNOVATION TO MARKET HOW TO BREAK CORPORATE AND CUSTOMERS BARRIERS
-н: SHETH JAGDISH N
Хэвлэсэн: (1987)

Return on Customer
-н: Peppers. Don ; Rogers, Martha
Хэвлэсэн: (2005)