CUSTOMER SERVICES

Na minha lista:

Detalhes bibliográficos
Autor principal:	BUCKNER LEORY M
Formato:	Livro
Publicado em:	NEW YORK MCGRAW-HILL 1978
Assuntos:	MARKETING MANAGEMENT
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Registos relacionados

Customer service secrets
Por: Economy, Peter
Publicado em: (2004)

Customer-driven services management
Por: Balachandran, S.
Publicado em: (1999)

Marketing, sales and customer service
Por: Russell-Jones, Neil
Publicado em: (2009)

CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE
Por: WALKER DENIS
Publicado em: (1994)

Customer driven services management
Por: Balachandran,S
Publicado em: (2004)

MANAGING CUSTOMER VALUE:CREATING QUALITY & SERVICE THAT CUSTOMER CAN SEE
Por: GALE BRADLEY T
Publicado em: (1994)

SEEKING CUSTOMERS
Por: SHAPIRO BENSON P
Publicado em: (1993)

CREATING CUSTOMERS
Por: BANGS DAVID H
Publicado em: (1993)

Service management and marketing : customer management in service competition
Por: Gronroos, C
Publicado em: (2007)

Services Marketing
Por: Apte Govind
Publicado em: (2014)

SERVICES MARKETING
Por: JHA S M
Publicado em: (1994)

Researching Customer Satisfaction and Loyalty
Por: Szwarc, Paul
Publicado em: (2006)

Services Marketing
Por: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicado em: (2011)

Services Marketing
Por: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicado em: (2013)

Services Marketing
Por: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicado em: (2013)

Services Marketing
Por: Nargundkar, Rajendra
Publicado em: (2006)

Services Marketing
Por: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Publicado em: (2011)

Services Marketing
Por: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Publicado em: (2011)

Services Marketing
Por: Zeithaml, Valarie A; Bitner, Mary Jo
Publicado em: (2003)

Services Marketing
Por: Zeithaml, Valarie A
Publicado em: (2006)

Services Marketing
Por: Apte, Govind
Publicado em: (2004)

Customer Centricity
Por: Fader Peter
Publicado em: (2012)

KEEPING CUSTOMERS
Por: SVIOKLA JOHN J
Publicado em: (1993)

Services marketing : integrating customer focus across the firm
Por: Zeithaml, Valarie A
Publicado em: (2018)

Services marketing : integrating customer focus across the firm
Por: Zeithaml, Valarie A.
Publicado em: (2007)

Services Marketing
Por: Verma Harsh V.
Publicado em: (2012)

Services
Por: Jauhari Vinnie
Publicado em: (2010)

Services Marketing
Por: Zeithaml Valari A
Publicado em: (2011)

Services Marketing
Por: Zeithaml Valari
Publicado em: (2008)

MARKETING OF SERVICES
Por: COWELL DONALD
Publicado em: (1984)

Meeting Customer Needs
Por: Smith, Ian
Publicado em: (2003)

EXCISE & CUSTOMS CASE REFERENCER
Por: JAIN RAJ K
Publicado em: (1993)

The customer-centered enterprise
Por: Thompson, Harvey
Publicado em: (2003)

Measuring customer satisfaction
Por: Gerson, Richard
Publicado em: (2004)

Customer care excellence
Por: Cook, Sara
Publicado em: (2004)

Services Marketing
Por: Lovelock, Christopher
Publicado em: (2006)

CUSTOMS TARIFF OF INDIA 1994-95
Por: JAIN RAJ K
Publicado em: (1994)

Managing Customers as Investments
Por: Gupta, Sunil
Publicado em: (2005)

BRINGING INNOVATION TO MARKET HOW TO BREAK CORPORATE AND CUSTOMERS BARRIERS
Por: SHETH JAGDISH N
Publicado em: (1987)

Return on Customer
Por: Peppers. Don ; Rogers, Martha
Publicado em: (2005)